Salesforce Service Cloud
2 Frameworks 4 TPRMby Salesforce
Customer service platform.
Pricing
Quote
Compliance
9
Controls
2
Frameworks
Pricing
Quote
Compliance
2
9 controls mapped
TPRM Resources
4
2 Trust
About Salesforce Service Cloud
TPRM Resources
4 security & compliance resources
2
Trust
2
Docs
Top Compliance Frameworks
SOC 2
1 controls • 0 full, 0 partial
1
GDPR
8 controls • 0 full, 0 partial
8
AI-Generated Suggestions
These compliance mappings are AI-generated suggestions, not validated assessments. They indicate potential relevance between this tool and compliance controls. Always verify with a qualified compliance professional before making audit decisions.
Total Controls
9
Frameworks
2
Full Coverage
0
Avg Confidence
68%
| Control ID | Title | Coverage | Confidence | Actions |
|---|---|---|---|---|
| BC-1 |
A business impact analysis (BIA) is performed annually that includes tabletop testing of the business continuity and disaster recovery plans. |
Partial | 70% | Login |
| Control ID | Title | Coverage | Confidence | Actions |
|---|---|---|---|---|
| GV.OC-01 |
GV.OC-01: The organizational mission is understood and informs cybersecurity risk management |
Partial | 70% | Login |
| GV.OC-03 |
GV.OC-03: Legal, regulatory, and contractual requirements regarding cybersecurity - including privacy and civil liberties obligations - are understood and managed |
Partial | 65% | Login |
| GV.OC-04 |
GV.OC-04: Critical objectives, capabilities, and services that stakeholders depend on or expect from the organization are understood and communicated |
Partial | 70% | Login |
| GV.OC-05 |
GV.OC-05: Outcomes, capabilities, and services that the organization depends on are understood and communicated |
Partial | 70% | Login |
| PR.PS-01 |
PR.PS-01: Configuration management practices are established and applied |
Partial | 70% | Login |
| PR.PS-02 |
PR.PS-02: Software is maintained, replaced, and removed commensurate with risk |
Partial | 65% | Login |
| RC.CO-03 |
RC.CO-03: Recovery activities and progress in restoring operational capabilities are communicated to designated internal and external stakeholders |
Partial | 70% | Login |
| RC.CO-04 |
RC.CO-04: Public updates on incident recovery are shared using approved methods and messaging |
Partial | 65% | Login |
4
Total
2
Trust Center
Trust Center & Security
2 resourcesDocumentation
2 resourcesQuick Access
No reviews yet
Be the first to review Salesforce Service Cloud.